A neutral mediator helps both sides reach their own agreement, confidentially.
Mediation is voluntary and confidential. The mediator does not decide the dispute but helps the parties talk, understand each other's interests and settle. It is governed by the Mediation Act, 2023 and, for commercial disputes, Section 12A of the Commercial Courts Act, 2015, which makes pre-institution mediation mandatory in most cases.
A mediated settlement agreement is binding on the parties and can be enforced like a court order.
People usually come to us when you want to settle without the cost and delay of a trial; the relationship matters, as with family, partners or neighbours; a court has referred your case to mediation.
These matters are heard before: Court-annexed mediation centres, private mediation.
This page is for general information only and is not legal advice. Laws change and every case turns on its facts. Please consult an advocate about your own situation.